Privacy Policy

This Privacy Policy describes how Unboring LLC ("Unboring," "we," "us," "our") collects, uses, and shares information when you visit our website or use our ChamberHive software-as-a-service platform (the "Services").

Information We Collect

• Information you provide: name, email address, phone number, organization details, and any content you submit through forms or support requests.
• Account and usage data: settings, preferences, feature usage, and interactions within the Services.
• Device and log data: IP address, browser type, device identifiers, pages viewed, and timestamps.
• Cookies and similar technologies: used to remember preferences, understand usage, and improve performance.

How We Use Information

• Provide, operate, and maintain the Services.
• Communicate with you about demos, support, or account-related updates.
• Improve functionality, performance, and user experience.
• Detect, prevent, and address security or technical issues.
• Comply with legal obligations and enforce our terms.

Legal Bases (Where Applicable)

We process information based on consent, contractual necessity, legitimate interests, and legal obligations, depending on the nature of the interaction and applicable law.

How We Share Information

• Service providers: trusted vendors who process data on our behalf under contract (for example hosting, analytics, and customer support), solely to operate and support the Services and not for their own independent use.
• Legal and safety: when required by law, subpoena, or to protect rights and safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

Data Protection Statement

This statement confirms ChamberHive's data protection practices for member and organizational data entrusted to us by subscribing chambers of commerce.

Member Data

ChamberHive does not sell member data and does not share or disclose member data to third parties for their own marketing or commercial purposes. We disclose data only to contracted service providers as needed to operate the platform, or when required by law. Member data, including names, contact information, membership status, event registrations, and engagement history, is used solely to provide the ChamberHive platform and its features to the subscribing chamber of commerce.

Access to member data is restricted to authorized personnel of the subscribing chamber and to ChamberHive technical staff on an as-needed basis for platform support and maintenance.

Payment Information

ChamberHive does not process, store, or have access to payment card numbers, bank account details, or other sensitive financial information. All payment processing is handled through Stripe, Inc., a PCI-DSS Level 1 certified payment processor. Payment credentials are transmitted directly to Stripe and are never routed through or stored on ChamberHive systems.

Data Ownership

All member and organizational data entered into ChamberHive remains the property of the subscribing chamber of commerce. Upon termination of service, the chamber may request a full export of its data, and ChamberHive will provide that export in a reasonable timeframe.

Infrastructure

ChamberHive is hosted on Amazon Web Services (AWS) infrastructure located in the United States. All data is stored domestically.

Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and context.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

• Access, update, or delete your information.
• Opt out of marketing communications (if any).
• Limit or object to certain processing where applicable.

To exercise these rights, contact us at hello@chamberhive.com.

International Transfers

If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date above.

Contact

Unboring LLC
126 San Antonio Circle 11B
Mountain View, CA 94040
hello@chamberhive.com